Ericsson Nigeria Recruits Services Engineer Graduate

Ericsson is the world's leading provider of communications technology and services. Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.

We are one of the only companies that have end-to-end capabilities to deliver what Carriers need to provide a smart, scalable and simple End-user environment ready for the Networked Society. A competitive, next-generation IP and Broadband portfolio of Solutions and Services, allows us to deliver a fully converged end-to-end solution for Service Providers around the world.
We are currently looking for an experienced Learning & Development professional to join the Learning & Development team to support and drive employee learning at Ericsson in our RSSA Region.

Job Title: Services Engineer Graduate

Ref No: 00090932
Location: NG-Lagos

RSSA Operations – Graduate
With operations in 45 countries in Sub-Saharan Africa and a staff complement of approximately 2 300, Ericsson is the largest global telecommunications vendor that is innovating, developing and improving the lives of people, business and society. We supply and service all major African operators, with market leadership in Mobile Broadband, Communication Services, Fixed Broadband Convergence, Operations and Business Support Systems. We also boast the largest Managed Services community in the world and are the technology leaders in both Television and Media Management and the Service Enabling Area.

Ericsson truly believes that a successful business can only be built on successful people, so we are a people focused company. Our continuing leadership within the market place shows we have the ability to transform our business within a rapidly changing technological arena, through vision and diversity. Therefore our products have continued to shape the future for our customers and we are continually developing to meet new market opportunities.
Ericsson attracts and develops high performing, competent and motivated individuals, by building on everyone's competence and ambition to succeed. We offer an exciting, diverse and challenging environment for this.

Description
RSSA Operations has the mission to provide higher level Services related competence in the region. It will have the mandate to lift up customer’s confidence and dependability in Ericsson’s technical delivery organization, by creating an outstanding business value. RSSA Operations has a prime focus on improving the following:

• Customer satisfaction
• Network performance
• Cost reduction
• Performance and Quality enhancement
• Incident Prevention
• Root Cause Analysis
• Hot and Critical issue handling
• Mentoring RSSA engineers

Main Responsibilities include:

• Project implementation and Project support during implementation.
• End of Support product CSR handling
• Handle Hot and critical issues.
• Perform RCA of Emergencies that occur in RSSA customers.
• Network Audits.
• Network design and optimisation
• Reduce Long Duration Emergencies.
• Work as a good team member in a group of highly competent and skilled engineers.
• Team player.
• Proactive approach.
• Assumes work responsibility by being flexible.
• Able to manage high work load periods.
• Able to write technical procedures.
• Suggest improvements in ways of working and ways of cooperation.

Service Engineers perform work in the following Domains::

RAN (Radio Access Networks)
MSS (Mobile Switching Systems)
TMS (Telecom Management System)
IN (Intelligent Networks and Charging System)
VAS (Value Added Services)

General Skills:

• Service Engineers would be required to interact with other Ericsson organizations to understand and clarify customer issues and work with Design organization for advanced troubleshooting and trouble reports.
• Service Engineers work on Customer Support Tools like SMS, Metis, MHWeb.
• Service Engineers possesses excellent Communication skills, both written and oral).
• Highly motivated and good team player.
• Must have consultative skills, share knowledge.
• Motivated to mentor and coach team members.
• Ability to work under strong pressure related to scale of business impact.
• Ability to develop and give effective presentations within own unit.

Required Skills:

• Telecom protocols understanding
• Telecom infrastructure knowledge
• Unix knowledge
• Programming language skills (Perl, C+)
• Very Strong IP concepts
• Strong Analytical skills
• Ability to work under pressure

Language Skills:

Ability to communicate in English (written & verbal)
Ability to communicate in French is an advantage

Qualifications

Bachelors of Electrical/Telecom engineering
Bachelors or master in Computer Science/ computer engineering

Experience

Some experience working in the Telecommunications industry preferable
Telecommunications related Theses in final year studies an advantage

Application Closing Date 
1st July, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Recruits Specialist Warehouse

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:


Job Title: Specialist Warehouse
Location: Lagos,NG

Job Summary

Implement an effective and efficient warehousing system to support logistical and supply-chain requirements
Regularly update and implement central warehouse operational procedures
Ensure compliance with SOPs by 3rd party logistics and warehousing service providers

Principal Functions

• Monitor warehouse operations nationwide
• Provide support for inventory and system data upload
• Oversee timely redistribution of warehoused items
• Monitor and supervise on-going warehouse expansion projects
• Ensure that stock transactions are regularly updated on the Oracle inventory system
• Interface with external customers, supply chain, and regions
• Maintain proper arrangement of stocks in the warehouse
• Conduct spot checks of stock and other warehoused materials
• Ensure an up-to-date stock count and prompt reconciliation
• Oversee delivery and replenishment of stock in sales shops and outlets
• Ensure availability of PoS materials in all new and existing regions of operations
• Carry out reverse logistics of stocks, sales materials and PoS materials across regions
• Ensure proper distribution and redistribution of stock across all regional warehouses

Educational Requirements
First degree or equivalent
Relevant postgraduate qualifications or professional certifications

Experience, Skills & Competencies
Between two (2) and five (5) years' directly relevant post-NYSC work experience

Application Closing Date 
18th June, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Specialist Warehouse.

Customer Project Manager at Ericsson Nigeria

Ericsson is the world's leading provider of communications technology and services. Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.

We are one of the only companies that have end-to-end capabilities to deliver what Carriers need to provide a smart, scalable and simple End-user environment ready for the Networked Society. A competitive, next-generation IP and Broadband portfolio of Solutions and Services, allows us to deliver a fully converged end-to-end solution for Service Providers around the world.

We are currently recruiting for the position below

Job Position: Customer Project Manager

Location: Lagos, Nigeria
Job ID: 00084273
Job status: Full-time

Main Responsibilities

The Implementation of the project in accordance with the Project Specification, approved by the Project Owner (Sponsor)
The main guideline is PROPS-C. The main activities of a Customer Project Manager are outlined in the PROPS-C knowledge areas:
Project Integration Management
Project Value Management
Project Scope Management
Project Quality Management
Project Procurement Management
Project Time Management
Project Finance Management
Project Human Resource Management
Project Risk Management
Project Communication Management.

Main Activities

• The Customer Project Manager is responsible for all project activities during the project phases, i.e. analysis, planning, execution, conclusion and handover.
• The responsibility mainly consists of analyzing, planning, setting up and executing the project activities, ensuring that the project goals are met and that the customer's business requirements are fulfilled.
• Formulates and communicates the expectations and project goals and get commitments from all involved parties, including the customer, to these goals.
• Write the project steering documents, like the project specification.
• Perform the project kick-off activities.
• Overall responsibility to achieve the project goals with respect to functions, time and budget and for the progress of the project. The CPM administrates plans, risk handling, resource issues and reports to the project sponsor.
• Manages the customer relation and the customer's expectations and thus handle changes together with the requirements for the projects as described in the project specification. Handling expectations is extremely important to ensure a satisfied customer.
• Possesses and contribute the knowledge of how the project is in line with the over all organisation goals, and to establish the needed interaction channels with other projects, interested parties and organizations/functions.
• Manages monitors and controls the supply of Hardware, Software and all services in accordance to contractual terms and conditions.
• Observes and applies all contractual and legal Terms and Conditions in co-operation with authorities and Customer.
• Builds up a Project Organization and ensure that it is adequate and cost effective by negotiating and obtaining acceptance for resources needed with the line organization within the Market Unit and CA Competence Centers
• Structures and implements the management system for the project/unit.
• Plans for quality assurance activities and ensures these are carried out. Prepares the Quality Plan for the project and obtains approval from the Sponsor.
• Prepares overall cost and income budgets for the project with the assistance from Function Managers.
• Prepares Risk Analysis and perform Risk Management.
• Manages and drives all changes to scope, time and costs of the project via the formal Change Control and Configuration Management procedures. Continuously guard the opportunities of change management, in order to get paid for deviations and extensions of the order rather than to deliver more than stated in the contract
• Ensures all members of the Project Organization are fully aware of their duties and responsibilities.
• Communicate with all parties involved in the project, especially the customer's organization, in order to win and keep their commitment, recognize their contribution to the project and ensure that they are all aware of the decisions that will have an impact on their work.
• Ensures the documents necessary for the completion of the project are produced and archived according to RSSA's directives.
• Motivates and evaluates all project staff and subordinates within Project Organization.
• Gives feedback to resource owners on appraisals and further training required.
• Attends meetings with the customer as required.
• Attends regular meetings with the Project Owner and the Steering Committee.
• Monthly Reporting of the Project status to the Project Owner and Steering Committee members and keep Project Office informed.
• Facilitates contract/project review meetings with the Customer with Key Account and Technical Management participation.
• Manages all Project Operational Meetings with Project staff and sub-contractor(s).
• Working according to policies directed from RSSA management regarding Project Management processes and tools.
• Report (continuously) on suggested improvements in processes, methods, etc. to the line organization and/or the process owners.
• Working in Core 3 in the contract fulfillment function emphasizing the sale of services.
• Communicate the project findings and experiences to current and other projects, and participate in the assessment activities for other projects.
• Reuse experiences from projects and colleagues in order to prevent making the same mistake twice.
• Ensure best practices are collected within the project, as lessons learned, for future process improvements.
• Ensure hand-over of the project outcomes to support organizations according to approved procedures.
• Perform customer satisfaction measurements and take appropriate actions for improvement.
• Performs project closure, i.e. conclude the project activities and dissolve the project team.

Qualifications

• General Competence
• Independent, self-motivated, strong initiative, well organized & structured, logical & analytical and able to be a good team player and must have a strong customer focus.
• Required Education
• University degree within relevant area
• Minimum 7 - 10 years working experience in Project Management
• PMP or Prince 2 certified
• Adequate operations managerial experience.
• Professional Competence
• Good contact network within Ericsson and good understanding of the Ericsson World
• Ability to apply best practices from other parts of the world to this region.
• Customer Project Manager experience or other senior management position in a project
• Business knowledge and experience from negotiations on high level
• Adequate Financial knowledge and experience to be applied within Contract Fulfillment and Project Management functions
• Preferable knowledge within GSM/CDMA/Fixed Network technology
• Competence for co-operation with managers and sub-contractors on international level
• Very good inter-personal skills
• Very Good command of the English language
• Valid driving license
• Good administrative capability.
• Well-organized
• Have very good leadership capabilities
• Very good computer literacy.
• Very good understanding of IS/IT Tools, i.e. SAP, Site handler, Business warehouse, MS Project and Eridoc.
• Have working knowledge of corporate policies, procedures and related tools.
• Have excellent documentation and presentation skills
• Have excellent communication skills
• Have good customer and sub-contractor relation skills.

Application Closing Date
10th June, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Graduate Trainee Geek Force Contest at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting for the Geek Graduate Internship Contest.

Job Title: Graduate Trainee - Geek Force

Location: Lagos, NG

Job Summary
The Geek Graduate Internship contest at etisalat will provide an unforgettable opportunity to join the 0809ja team!

Principal Functions

• Are you innovative, customer centric, and techy? Think you have what it takes to work at the coolest, most innovative telecommunications company in Nigeria?
• You can now apply and join the contest to be the next etisalat Geek.
• During the contest you will define, develop and design various plans that will impact on etisalat's business objectives. You will reinforce the brand pillars and strengths.
• You will be required to strategize on the positioning of programs to address the needs of the target market of Smartphone users as well as the youth segment.
• You will define, develop and design various plans that will impact on etisalat's business objectives.
• You will reinforce the brand pillars and strengths.
• You will collaborate with Devices team and Original Equipment Manufacturers (eg. Samsung, blackberry etc.)
• After the contest, as a Geek Trainee, you will deliver service and support to customers by assisting with the activation and configuration of mobile devices and applications; you will educate customers through a series of actions, either face to face or over the telephone to help set up devices or resolve issues. 
• Educational Requirements
• Minimum of a first degree required; preferably in IT, Engineering, Computer science or any other relevant discipline requiring a critical thought process/behavior

Entry Requirements

• Complete Online Application 
• Attach one Passport Photo (Attachment should not exceed 500MB)
• Attach a copy of NYSC certificate (Attachment should not exceed 500MB)
• Include a link to a 1-3min video that displays the "Geek-in-you" (How Geeky you are? We would like you to show us.)
• Experience, Skills & Competencies
• Strong interpersonal skills and a desire to provide excellent customer service
• Ideal candidate must be able to demonstrate competencies in the following areas:
• Familiarity and proficiency with Web 2.0 social networking and collaboration technologies, including the internet, social media sites, discussion boards, blogs, video sharing etc
• Familiarity with information technology and mobile technology
• Especially, but not limited to:
• Experience and knowledge of the major telephone brands and models prolific in the Nigerian market
• Knowledge and experience of mobile tablets and laptops within the market
• A comfortable knowledge of the various mobile operating systems (OS)
• A healthy interest in device roadmaps
• Preference for working in teams within a fast paced environment but must also be self motivated
• An ability to use your initiative and think outside the box
• Ability to create and curate engaging social media content
• Good trouble shooting skills, desire to go above and beyond to solve queries and issues
• Ability and desire to take ownership of tasks and/or customer issues, seeing them through to completion
• A natural sense of pride taken in all elements of your work and appearance
• Relevant post-NYSC work experience is a plus 

Application Closing Date
31 May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, click on New Jobs (Last 7 days),  then click on Graduate Trainee Geek Force.

Store Personnel at Telnet Nigeria Limited

Telnet Nigeria Limited is a global information and communications Technology Company with the mission of providing technology enabled business solutions of the highest professional standard.

With a combination of unparalleled experience, expertise, strategic partnerships, quality services, innovation and entrepreneurial spirit, we are uniquely positioned to serve the needs of our customers and help them meet their business objectives.


Telnet Nigeria Limited is a leading ICT firm seeks suitable candidates for the vacant position of:

Job Title: Store Personnel

Location: Lagos

Reporting To: Administrative Officer

Job Objectives
To give the necessary support in cost effectiveness and accountability to accomplishing the set standard of a world class materials management department that will compete favorably with any store globally. To discharge duties according to laid down processes and procedures thereby working towards the continual improvement of the Telnet Quality Management System.

Responsibilities

• Inventory management for Telnet group by keeping track of all store materials.
• Sort out materials as they are received into the store.
• Track the freighting and shipment of Repair and Return (RMA) equipments to ascertain the status.
• Ensure that equipments and materials in the store and open spaces are effectively stored and managed.
• Match the Purchase Orders with the invoices and ensure they correspond.
• Issue materials out from the store in a timely manner after confirming that the processes have been strictly adhered to.
• Update the bin cards and soft copy as soon as receipt or issues are made.
• Post, update and reconcile all issues and receipt on Great Plains.
• Manage the activities of stores and produce monthly report.
• Carry out monthly stock count of materials in the store.
• Ensure quality standards are met in the day- to- day discharge of duties.

Position and Qualification Requirement
HND/B.Sc in Accounting, with minimum of Second Class Lower/ Upper credit Candidate must have at least two years post qualification working experience.

Skills and Competences
Candidate must be proficient in the use of Great Plains accounting application. Candidate must be confident, affirmative and be able to work with little or no supervision

Application Closing Date 
31st May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Team Lead, Business Solutions Analyst at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:
Job Title: Team Lead, Business Solutions Analyst

Location: Lagos
Reporting To: Solutions Delivery Manager

Job Description:

• Evaluate business requirements and serve as internal consultant to the business during product and project initiation requiring new or modified applications.
• Identify and audit product proposals, business requirements, existing policies and technologies
• Articulate various aspects of MTNN business and business drivers to other divisions e.g. Marketing, Sales & Distribution, Customer Relations etc
• Monitor business process improvement initiatives especially with regards to product development and continually find ways to streamline PPP’s and align them to international best practice.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver functional requirements and business requirements documentation.
• Develop requirements specifications according to standard templates, using natural language.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams
• Job Conditions: Normal MTNN working conditions May be required to work extended hours

Required Skills:
A first degree in Computer Science, Information Technology Systems or related field from a reputable institution.
At least 4 years general business experience, including:
Formal business analysis, automated function process and data modelling experience
Business analysis experience in a Customer Care or Marketing environment is an added advantage
Project management experience and exposure to formal requirements, design processes and enterprise architecture frameworks e.g. NGOSS is a distinct advantage

Application Closing Date 
21st May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

TX Edge Integration & Provisioning Engineer at MTN Nigeria - Lagos

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: TX Edge Integration & Provisioning Engineer

Division: Network Group
Location: Lagos

Job Description:

• Carry out planned works for several nights in row.
• Provide remote online support to field engineers in resolving faults on the transmission network.
• Troubleshoot and remotely resolve multiplexer (DXX and OSN) related faults on the transmission network where applicable.
• Implement critical preventive or corrective maintenance on multiplexer systems (DXX and OSN) on the transmission network and firmware/software upgrades on DXX multiplexer equipment.
• Carry out routine maintenance on all NMS systems for TX Edge services.
• Implement various types of transmission cutovers.
• Relate with support staff from various equipment vendors for resolution of major equipment or NMS problems.
• Build and maintain a good relationship between all networks related sections, customers and product suppliers.
• Job Conditions: Normal MTNN working conditions. May be required to work extended hours. Minimal local travel.

Reporting To: Team Lead, Transmission Edge Operations Support

Required Skills:
A first degree in Electrical Electronics Engineering, Computer Engineering or a related discipline.
At least 4 years work experience
Minimum of two years work experience in Telecommunication industry, with specific experience using multiplexers microwave, satellite and fibre optic transmission equipment.

Application Closing Date 
24th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Financial Operations Analyst at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: Financial Operations Analyst

Location: Lagos

Job Description:
Provide operational support for the division including maintaining the budget, Profit and Loss accounts, special programs and contract analysis.
Conduct in-depth analysis to identify specific trends, explain past performance and recommend opportunities for improvement, within the division.
Analyse the general Ledger transactions Capex, Opex and Revenue and all transactions posted into IFS to ensure proper classification and correction, as well as ageing of all Balance Sheet accounts.
Provide supporting documents, records and schedules to meet audit and regulatory requirements; and all schedules reports, including age analysis, assets movement, etc.
Implement finance policies as well as guarantee compliance with established internal controls, MTN Processes, Policies and Procedure, IFRS, IAS and GAAP in processing all transactions.
Process and post all account payables and receivables; and all month end deliverables within the monthly reporting timelines.
Prepare trend analysis of Capex, Opex and revenue transactions, all General Ledger Sub- ledger Accounts reconciliation, as well as weekly and monthly performance reports.
Raise and post journal vouchers and other financial transactions in the ERP system, resolve all reconciling items promptly and maintain set departmental filing system.
Job Conditions: Normal MTNN working conditions May be required to work extended hours Deal with a lot of paper work.

Reporting To: Financial Operations Accountant

Required Skills:
B.Sc or HND in any discipline, but a finance related degree is desirable.
Part qualification in any recognised professional accounting examinations ACA, ACCA, CPA, CIMA, etc will be an added advantage.
At least 4 years experience comprising:
3 years post NYSC experience in a Finance function
Knowledge of Microsoft Office tools
Experience in using an ERP system is desirable

Application Closing Date
28th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

MTN Nigeria Recruits Dealer Accounts Executive - Taraba

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: Dealer Accounts Executive

Division: Sales and Distribution
Location: Taraba

Job Description:
Identify the training needs of the dealer.
Understand statutes and regulations related to business operations in Nigeria and the telecommunications sector and provide guidance to dealers when required.
Review dealer activities and market, analyse and generate insights/plans to assist dealers achieve target.
Develop short term action plan and strategy to assist distributors in achieving set target and overcome challenges in their operations.
Actively monitor dealer sales performance trends for all accounts and ensure operational objectives are accomplished.
Build and maintain relationships with dealers, participate in organizing dealer forums and events to enhance relationship and identify the needs of the distributors ad resolve related business issues.
Liaise with other relevant Departments (Marketing, Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved.
Drive adoption of retail and data focus or other relevant campaign or service by trade partners.
Evaluate customer complaints and drive corrective actions.
Provide information to customers regarding appropriate policies, procedures and operating practices; as well as competitor activities.
Job Conditions: Normal MTNN working conditions. May be required to work extended hours. Tool of trade vehicle provided. Work is carried out mostly in the field.

Reporting To: Regional Sales Manager

Required Skills:
A tertiary qualification, Preferably in the social sciences
Four 4 years marketing experience in a Fast Moving Consumer Goods (FCMG) environment
Account management experience.

Application Closing Date
24th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Customer Service Agents Recruitment at a major Telecom Company in Nigeria

Phillips Outsourcing Services Nigeria Limited is the leading provider of outsourcing services to multiple clients across a number of sectors in the Nigerian economy.

Our client, a major telecom service provider in nigeria is in need of Customer Service Agents.
Thus, we are recruiting to fill the position:

Job Title: Customer Service Agents

Location: Lagos

Responsibilities
Attending to walk in customers
Excellent Customer Service
Must at all times deliver an extremely high level of customer service in an efficient, friendly and professional manner
Customer Handling Time
All customers are to be served within the agreed time limits for both regular and High Value Customers.
Reporting
Provide daily feedback on business activities.
Care of Company asset

Requirements
Basic understanding and knowledge of GSM market and Telecoms products and services
It is required that each agent be bilingual with fluent spoken English language and at least one major Nigerian language in addition. Additional language can be one of Yoruba, Hausa, Ibo and Pidgin. The minority languages might come in useful depending on the showroom location
Ability to use a computer is required. Passable typing skills ( at least 27 wpm).
Knowledge of Microsoft Office package.
Passion for customer satisfaction and service delivery (customer centric)
Good communication skills
Attention to detail
Empathetic
Patient
Excellent listening skills

Qualification
OND

Application Closing Date
28th May, 2013.

Method Of Application
Interested and qualified candidates should:
Click here to apply

Etisalat Nigeria Recruits Engineer Quality Of Service

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Engineer Quality Of Service

Location: Abuja, NG

Job Summary
Implement quality of service management plans (including resources, systems, timescales and financials) within the framework of Etisalat Nigeria's annual business plan and long-term strategic objectives

Principal Functions
Maintain systems to establish standards relating to activities and products
Maintain systems to measure performance against established standards
Assist to monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/ advise according to performance levels
Assist in monitoring, communicating and applying standards created/ maintained by external bodies and integrating such standards within internal quality management systems
Assist in ensuring implementation of the necessary communication strategy aimed at increasing awareness and improvement in resolution of quality issues across all departments
Assist in reporting as necessary on changes in standards and on performance against standards
Follow up with customers' complaints with the relevant departments until issues are resolved and customers satisfied

Educational Requirements
Bachelor's degree or HND in Electrical/ Electronic/ Communications/ Computer Engineering or any other relevant discipline
Relevant postgraduate and/or professional qualifications/ certifications will be an added advantage

Experience, Skills & Competencies

• Between one (1) and two (2) years' directly-relevant post-NYSC work experience in mobile telecommunications systems, preferably in quality, performance and/ or planning
• Ideal candidate must also be able to demonstrate:
• Strong technical, analytical and documentation skills
• Good problem solving skills
• Strong knowledge of MS Office (Word, Excel, Powerpoint)
• Good knowledge of 2G and 3G technologies
• Excellent communication and reporting skills

Application Closing Date
10th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Engineer Quality Of Service.

Senior Engineer Fixed Transmission at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Senior Engineer Fixed Transmission

Location: Abuja, NG

Job Summary
Supervise 3rd party transmission services providers, provide support for field maintenance teams, and conduct timely analyses of (as well as proffer solutions to) repetitive and protracted transmission faults

Principal Functions

• Provide high level technical support for regional field maintenance teams in the resolution of transmission faults
• Provide deep analyses and solutions to repetitive and protracted transmission faults affecting network quality and availability
• Manage the timely and correct implementation of duly approved work orders and network change requests in line with applicable processes
• Supervise 3rd party transmission services providers and ensure adherence to company specifications
• Maintain and update comprehensive transmission database
• Prepare weekly and monthly reports on transmission performance, availability and fault analysis
• Monitor and ensure adherence to agreed SLAs by vendors such as leased line providers
• Support operation and maintenance of multiplexers in a multi-vendor environment
• Support operation and maintenance of optical fibre transmission networks
• Support operation and maintenance of PDH and SDH microwave radio systems

Educational Requirements
First degree or equivalent in Electrical/ Electronic Engineering

Experience, Skills & Competencies
At least four (4) years directly relevant post-NYSC work experience in PDH and SDH microwave radios installation, commissioning, operation and maintenance
Ideal candidate must also be able to demonstrate:
Excellent skills in multiplexer administration, operation and maintenance in a multi-vendor environment
Good troubleshooting skills and ability to interface with different groups such as field support, vendor back office and surveillance groups from various technologies
Excellent skills in deployment, operation and maintenance of optical fibre transmission networks

Application Closing Date
10th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Senior Engineer Fixed Transmission.

MTN Nigeria Recruits Mediation Engineer

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our convincing brand that we are able to get the right brain who we carefully nurture by continuously advancing our paid work offerings even after reward and acknowledgement.


MTN Nigeria is employing to fill in the underneath position:

Job name: Mediation Engineer
partition: Information Engineer
describing To: Wholesale Billing & Mediation Manager

position: Lagos

Job recount

• Support Solaris System and Oracle Database management.
• evolve tools and monitoring scripts utilising Perl and Unix Scripts.
• Develop/Support multi thread applications utilising OOP language such as Java, C++, .NET and Perl as well as IN app.
• Should perform integration and acceptance tests, make check documents as well as upgrade/load accepted patches and repairs.
• Apply change request/planned work on platforms utilising established Change Management methods.
• Monitor systems and app. on location and determination all subscriber troubles.
• Log, analyze, determination and increase obvious errors on the stages.
• Upgrade/load approved patches and repairs and undertake programs and hardware installation across MTNN and double-check strict adherence to ITIL best practices.
• double-check systems security by:
• bearing out normal document system and database backups
• Logging of all undertakings on stages
• Regulating access to systems and double-checking confidentiality of information
• perform monthly usual preventive upkeep.

Job Conditions
usual MTNN employed conditions May be required to work extended hours After hours overtime and callout when essential

Qualification

• B.Sc.or HND Electrical,Electronics,Computer technology , Computer research
• Unix,Oracle.ITIL,Java Certifications
• At least four(4) years relevant work know-how which includes
• 2 to 3 years hands-on know-how in Solaris System management, Application Development and Oracle Database management
• Hands on experience in Application support
• Good understanding of GSM value added Services

Submission Deadline
22nd March, 2013

Procedure of submission
Interested and qualified candidates should:
Click here to request online

MTN Nigeria Recruits Provisioning Engineer

MTN Nigeria is a leader in telecommunications Business in Nigeria, and a part of a diverse community in Africa and also the Middle East, our brand is majorly recognized in these areas. It is through our convincing brand that we are able to bring together the right talents who we cautiously nurture by constantly improving our employment offerings even beyond incentive and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: Provisioning Engineer

Division: Information Systems

Reporting To: Wholesale Billing & Mediation Manager

Job Location: Lagos

Description

Technical and business knowledge of the existing software applications and interfaces

Adhere strictly and implement all company and IS Policies and Standards

Oversee the following application team outcomes:

User security

Application performance and resolution of slow performance issues

Compliance to IS matrix

Coordinate and execute technical test during application upgrades and new deployments

Documentation of IS applications

Pro-active maintenance

Execute routine system functionalities

Provide direction to problem investigation and analysis

Organize and coordinate the activities of the application teams

Job Conditions

Normal open office planning Work within a multicultural, diverse and dynamic start up environment. Projects and constraints will require overtime and weekend work 24 hour telephonic availability

Required Skills

BSc Computer Science or related field from a reputable institution.

4 years or more application administration and development within the Telecommunications sector

2 Years practical experience in application’s development

Experience in: IS support processes, Systems integration, Project management, Application construction, Information, technology and application architecture

Exposure to typical Mobile Telecommunications applications with expertise in more than one of the following functional areas: Billing systems Corporate & Retail Billing, Interconnect Billing. GSM network interfacing applications Provisioning, Pre-Paid management systems

Application Closing Date

22nd March, 2013

Mode of Application

Interested and qualified candidates should apply here online

Business Development Manager recruitment at Computer Warehouse Group Limited

The position is for an experienced business development manager who is able to understand, articulate and propagate strategies for driving the hardware business. He/ She must have a clear understanding of the trends and issues in hardware business. He must understand the concept of solution and technology sales. The BDM must be able to make high level contacts with clients and ensure customer satisfaction. He will make presentations and supervise sales team to ensure sales are closed. The successful candidate must understand the profitability of the business and will be target driven.

He/ She must become an expert in all aspects of sales, sales management, organizational change, consulting, and project management. He/ She must have ability to build and manage a team and must be self- motivated. He will also have a functional knowledge and experience with the financial and logistics aspect of the business. She must develop and maintain a working knowledge of sales automation, advanced training methods, marketing, and consulting. He must become proficient in the use of standard software tools: MS Word, MS PowerPoint, and MS Excel, CRM system, as deployed.

He must stay current on emerging business trends by reading relevant business publications. He must develop and execute a professional development plan to focus on areas for improvement. He must maintain a high level of proficiency in all key product areas

The successful candidate will report to the Sales Manager. He will directly supervise sales executives

Desired Skills & Experience

Requisite Skills:

    Business Development, Key Accounts Management, Contractual Evaluation & Negotiation

    Setting Strategies/ Sales Target, Clientele Development, Sales Management

    Coordination, Competitor Analysis

    Product Management, Customer Care

    Partner Management

    Communication & Interpersonal, Leadership, Analytical Thinking Skills

    Ecosystem creation and management

    Understanding of banking, financial services, payment networks

    Presentation

Minimum Educational Qualification

First degree in Business Administration, Computer Sciencesor related field.  Any related sales certification will be an added advantage. Attending relevant sales training, especially solution sales/technology sales, will be an advantage.

All applications must be sent to cwg.hr@cwlgroup.com within a week and emails must have the title of the job being applied for. Only successful applicants will be contacted.

Applicants must state working telephone numbers at which they can be reached during office hours

Company Description

One of the fastest growing information and communication technology companies in Africa today. We offer integrated ICT solutions that add value to the operations of diverse clientele, using highly skilled and well motivated workforce. We work with best-in-class partners and technologies from all over the world.

We comprise three divisions, each with expertise in one of the three information technology disciplines, plus an IT training and certification centre.

CWL Systems specialises in the supply and maintenance of computer hardware and ancillary equipment. It commands a share of over 15% of the computer systems market in Nigeria with a strong foray into the Ghanaian and the larger West African market.

DCC Networks dedicates itself to VSAT, Metropolitan Area Network, Wide Area Network, Systems Integration and Network Monitoring and Management.

Additional Information

Posted: February 4, 2013

Type: Full-time

Experience: Mid-Senior level

Functions: Information Technology 

Industries: Information Technology and Services 

Job ID: 4782878

Apply here online

MTN Nigeria recruits Team Lead, Solutions Design (lagos)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


MTN Nigeria is recruiting to fill the below position:

Job Title: Team Lead, Solutions Design
Division: Information Systems
Reporting To: Product Development Manager

Location: Lagos

Job Description
Formulate and enforce the company and departmental policies and procedures
Foster teamwork by encouraging close team interaction and cross-functional work with other department teams and business units.
Scope new products to be developed
Manage the software development lifecycle
Develop function solution design
Develop technical solutions in terms of interfaces, component configuration and systems development or deployment.
Conduct and coordinate regular team/project meetings to provide feedback and receive input from staff members
Integrate systems development
Organize and coordinate the activities of the systems design team
Document weekly reports per functional area
Provide input to, monitor and execute URS.
Keep abreast of the following:
Business process changes and communicate these to team members
Application architecture principles
Work flow processes.
IS development and trends
Job Conditions
Standard MTNN office environment. Often required to work extra hours.

Requirement
A first degree in Computer Science, Information Technology/Systems or related field from a reputable institution.
At least 4 years total experience in information and communication technology (ICT) preferably in Telecommunications or related industry
3 years project management experience and exposure to formal requirements and design processes.
Exposure to typical Mobile Telecommunications applications with specialist expertise in more than one of the following functional areas:
Billing systems (Corporate & Retail Billing, Interconnect Billing)
ERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
GSM network interfacing applications (Provisioning, Pre-Paid management systems)
Other Experiences
Billing applications
Systems integration & co-ordination
Application construction
Application Closing Date
1st March, 2013

Method of Application
Interested and qualified candidates should apply here online

MTN Nigeria recruits Graduate Travel Coordinator

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


MTN Nigeria is recruiting to fill the position below:

Job Title: Travel Coordinator
Reporting To: Travel Supervisor
Division: Finance

Location: Rivers

Job Description
Work closely with the finance department to ensure timely and speedy reimbursement of travel expenditures to department personnel and prompt payment to all related service providers.
Research issues bordering on international travel including service providers, routes and statutory regulations, to determine the most effective and cost efficient means of transportation per time.
Arrange and book local or international flights for MTNN staff, visitors and consultants and their families (if need be), ensuring good value for money, timely delivery of tickets and seamless protocol service.
Plan itinerary and book hotel accommodation for MTNN staff, visitors and consultants and their families (if need be) traveling on international or local routes.
Prepare reports and maintain related documentation for audit purposes and ease of retrieval.
Liaise with travel agents and airlines to make arrangements for excess baggage allowance where necessary.
Arrange for airport pick-ups and other protocol related service for MTN expats and visitors traveling international or local routes.
Maintain relationship with travel agencies and providers to ensure cost effectiveness and prompt service delivery.
Review and manage all documents relating to international and local travel (e.g. travel requisition, passport/visa copies, leave forms, purchase requisition, etc.) to ensure they comply with MTNN’s travel and hotel policy.
Monitor the appointed travel agents’ activities to ensure that the MTN policy and standard are maintained.
Arrange for emergency/medical exit.
Arrange for charter flights when needed/necessary
Respond to unforeseen circumstances using knowledge-based judgment to resolve emergency travel situations for all MTNN staff/authorized visitors/consultants.
Assist MTNN personnel/visitors/consultants in meeting personal travel needs.
Manage available resources effectively to maintain optimal performance and reduce travel related hitches to the barest minimum.
Job Conditions
Normal MTN N working conditions. May be required to work outside normal business hours.

Requirements
First degree in any discipline.
1-2 years experience in the travel industry or in a similar role in a reputable organization with significant volumes of staff travel on both international and local routes.
Application Closing Date
1st March, 2013

Method of Application
Interested and qualified candidates should apply here online

Manager - Programme Support at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel


Etisalat Nigeria is recruiting to fill the below position:

Job Title: Manager.Programme Support
       
Location: Abuja,NG
       
Job Summary      
Ensure that all strategic projects are completed on time, to plan and within budget
Support the Head-Network Architecture & Strategy in ensuring visibility of strategic initiatives as requested by the Chief Technical Officer (CTO)
Principal Functions      
Responsible for the overall planning, management and completion of projects
Provide strategic advice and direction on project delivery
Work with other divisions within the Technical Department to ensure that appropriate resources are available to execute projects
Evaluate and recommend Technology options and solutions for various projects
Define project scope, goals and deliverables in collaboration with management, project sponsors, product owners and other stakeholders
Effectively communicate project expectations to team members and stakeholders in a clear and timely fashion; continuously manage project expectations
Manage strategic initiatives meetings within and outside the Technical function and ensure that all action points are completed
Develop and deliver progress reports, issues/ action points, item logs and presentations
Engage effectively and simultaneously in multiple initiatives
Perform any other duties as assigned by the Head-Network Architecture & Strategy
Educational Requirements      
First degree or equivalent in Electrical/ Electronic Engineering or any other relevant discipline
Project Management certification mandatory
Between six (6) and eight (8) years directly relevant post-NYSC work experience in GSM/ UMTS, including at least most recent three (3) years in a supervisory role involving telecoms implementation
Experience,Skills & Competencies      
Ideal candidate must be able to demonstrate
Good knowledge of 2G, 3G and LTE
Excellent documentation and presentation skills
Ability to apply relevant best practices in telecoms project management and implementation
Good leadership qualities
Knowledge of telecoms equipment installations
Proficiency in use of Microsoft Office tools
Ability to evaluate new situations/ initiatives and define project parameters (objectives, resources, budget, solutions) applying existing knowledge from previous projects handled
Application Closing Date
24th February, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Manager - Programme Support

MTN Nigeria Job Recruitments (5 Positions)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


MTN Nigeria is recruiting to fill the following vacant positions:

1.) Financial Reporting Accountant
Department: Finance
Location: Lagos
Experience: Minimum 4 years
Deadline: 29th January, 2013

2.) Financial Operations Analyst
Department: Finance
Location: Lagos
Experience: Minimum 4 years
Deadline: 31st January, 2013

3.) Corporate Account Partner
Department: Enterprise Solutions
Location: Lagos
Experience: Minimum 4 years
Deadline: 1st February, 2013

4.) Regulatory Affairs Manager
Department: Corporate Services
Location: Lagos
Experience: Minimum 8 years
Deadline: 6th February, 2013

5.) Senior Manager, VAS, Data & Content Development
Department: Marketing and Strategy
Location: Lagos
Experience: Minimum 12 years
Deadline: 6th February, 2013

Click here for details and apply online

Manager-Regional Retail Sales at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel


We are currently recruiting to fillt he below positions of:

Job Title: Manager.Regional Retail Sales
       
Location: Ibadan,NG
       
Job Summary      
Implement the retail sales strategy in assigned region and ensure achievement of revenue targets and service levels
   
Principal Functions      
Monitor and analyze key trends in the retail segment and identify potential market opportunities
Assist in continuously reviewing the Retail Division s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the Retail Division
Assist in identifying required resources, personnel and funding to achieve the Retail strategy
Establish and maintain relationships with key internal and external stakeholders
Leverage relationship within the industry to generate and expand business opportunities for the organization
Oversee all daily retail sales and service activities
Maintain up to date knowledge of the company s products and solutions and interpret retail customers  needs to facilitate new value propositions tailored to meet the specific needs
Identify and manage key accounts within the retail segment
Propose/ initiate specific sales campaigns aligned with retail standards and guidelines
Assign sales targets to Experience Centres and identify and implement specific action plans to enable timely realization of sales plans
Assist in implementing the Retail work programmes and ensure plans are in line with agreed upon procedures and guidelines
Assist in planning and managing the human and material resources of the assigned Retail regional team to optimize performance, boost morale and enhance productivity
Escalate actual and potential security, operational support, administrative and facilities management issues for the attention and action of relevant units
Provide leadership and guidance to team members and manage subordinates  performance towards achievement of overall team objectives
Prepare/ compile agreed periodic activity and performance reports for the attention of the Head-Retail Operations
Educational Requirements      
First degree or equivalent in relevant discipline
Postgraduate/ professional qualifications and/ or certifications will be an added advantage
Experience,Skills & Competencies      
Between six (6) and eight (8) directly relevant post-NYSC work experience, with at least most recent three (3) years in a supervisory role, preferably in a similar role within the telecoms, banking and/ or FMCG business environments
Application Closing Date
15th January, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Manager.Regional Retail Sales