Microsoft - Lagos recruits Partner Account Manager

Company Description
AMAZING THINGS HAPPEN HERE! 

At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.

Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.

What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.


Partner Account Manager: Named
Microsoft - Lagos, NG (Nigeria)

Job Description
The Original Equipment Manufacturer (OEM) business worldwide is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM partner community on new systems within the OEM partner community including; Multi-National (MNA), Direct (or Named) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group.

The OEM workgroups OEM Named are accountable for management of the OEM Named Partners, as well as partner programs, channel incentives, sales programs, product launches, all measured against respective functional scorecards. It provides strategic leadership across business segments, working in close cooperation with Microsoft’s Business Groups, to create and implement program strategies that drive desired business outcomes and meet the needs of our customers and partners.


Why does the role exist? 
The OEM Named PAM is responsible for the execution Microsoft’s Area/Subsidiary and worldwide Named & OEM Reseller strategy. The Partner Account Manager - OEM Named & Reseller delivers account management, marketing, and some operations expertise to Microsoft’s OEM Named & Reseller (System Builders, Resellers, and Sub-Distis) partners and should enable them to drive positive performance and grow their business year over year. The Partner Account Manager - Named & Reseller leverages “One Microsoft” to generate innovation and thought leadership and is responsible for a thorough understanding of the OEM business environment and competition.


How does the role add value? 
The Partner Account Manager - OEM Named provides value by:
General:
Creating and executing business plans & Conditions of Satisfaction with partners
Being the key single point of contact for communicating Microsoft strategies and issue escalation.
Representing Microsoft at partner engagements and driving executive level meetings.
Named Specific:
Understanding and negotiating the underlying business principles in OEM business at Microsoft.
Being precise about their partners’ value proposition.
Assisting partners with business strategy and go-to-market planning & execution.
Providing a forward-thinking, consultative sales approach.
Helping the Direct partner to be successful by accentuating the positive and by responding to the competitive pressures of their business.
Building and sustaining long term business relationships and becoming a trusted advisor to the partner.

How is role unique from other roles? 
The Partner Account Manager - OEM Named & Reseller role is unique in:
It covers the local OEM business spanning DOEM accounts in the Named segment & OEM Reseller channel.
Its near-term sales-focus.
Its generalist nature, serving mostly to small business partners and customers.
Its ability to deal in a variety of business related issues, applying marketing, sales, and technical skills to those challenges.
Its use of data to target and initiate conversations related of UPC (Unlicensed PC), Attach and share.
Named portion of the role ole is unique due to the following:
In-depth business knowledge and broad technical abilities.
Consultative approach in helping partners with future direction.
Design wins and engagement with product planning.
Operates in Compliance with regulatory demands.
Its focus on protecting Microsoft assets.

What are key initiatives and challenges facing this role over the next six months to three years?
The key Initiatives of the Partner Account Manager- OEM Named & Reseller are:
Communication and execution of Area/subsidiary and global Named & ODR strategies.
Proactive management of the right balance of sales rebates and marketing funds to encourage growth in areas that are key for Microsoft in the OEM Reseller channels.
Utilization of the co-op marketing resources through effective use of customer marketing campaigns and promotion.
The key challenges are:
The shift towards laptops/tablets and Multi-National (MNA) consolidation puts pressure on local OEM partners, especially on SBC partners.
Pressure from the low-end from Linux on low Cost PC’s, Piracy, and the growth of services as an alternative business model.
New business models by Microsoft like Cloud Computing changing System Builder partners established competency.
The OEM business faces extreme market pressure due to IT proliferation & introduction of competitive devices to X86 platform & changing business models which require Direct Partners to reinvent their businesses.
The PAM must be able to express how OEM partners are relevant to Microsoft, Champion their partner to Microsoft and vice versa. Connecting partners to the right people in Microsoft.

Experience - 5 - 8 years of related experience
Education - Master's Degree / Bachelor’s Degree (B.S./B.A.)
Professional Training / Certification - Sales, marketing and services
This role requires:
Self-motivation.
Strong commercial business acumen and entrepreneurial spirit.
Results-orientation.
Excellent judgment and decision making skills.
Proficient communication at senior levels internally and externally (and proven impact at these levels).

Interested and qualified candidate should apply here online

Pls note that only qualified candidate will be contacted

Microsoft Nigeria recruits Services Executive Job

Do you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you


Job Category: Sales
Location: Lagos, NG
Job ID: 817707-97903
Division: Services & Support


Services Executive
To be considered for this role, candidates must have extensive experience with selling: -

• IT Solutions
• IT Implementations
• IT Services
• Individuals in Professional Services Sales are responsible for increasing the Services business in their assigned accounts by consistently meeting customer requirements and by ensuring the deployment/adoption and productive use of Microsoft technologies. They establish relationships, develop account strategies and plans, and manage a pipeline of Services opportunities while overseeing solution deployment and support. Success is measured by satisfied customers, long-term revenue potential in the account, and achievement of the annual quota.
• The Services Executive (TSE) is the end to end Services account relationship owner for 4 -15 key Microsoft customers in Major and Corporate (CFAM) accounts.

The TSE:

• Is the single point of contact for all Services in their assigned accounts (internally with EPG and externally with customers/partners)
• Advises customer Business and Technology Decision Makers (BDM/TDM) how to best realize the value of their Microsoft technology investment through strategic business alignment, innovation, implementation, productive use and support.
• Is responsible for strategy, planning, marketing/positioning, crafting and selling our entire services portfolio (advisor, consulting and support) across assigned account/s or territory.
• Is accountable for attaining the agreed invoiced revenue quota for Product Groups (PGs) 1,2 and 3 in assigned account/s
• Oversees the delivery of all contracted services to ensure account team alignment, customer connection and high overall satisfaction

Qualifications:

• Bachelor’s degree/equivalent (required) or MBA degree (preferred)
• Experience:
• Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Enterprise Architecture Planning, Project Management, IT Solution Development, IT Solution Delivery and Implementation, IT Service Delivery, Operations and Support.
• Career Stage 3 requires 1-3 years of related experience
• Career Stage 4 requires 3-5 years of related experience
• Career Stage 5 requires 5-8 years of related experience

Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership, Value Selling

Training and certification:

• Sales: Sales Management, Account Management, Account Based Marketing, Complex Sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, TAS - Target Account Selling, etc.), Sales Methodologies (equivalent to MSSP), Sales tools - Account Planning, Customer Relationship and Opportunity Management (e.g. Siebel, GSX or other), Complex Deal structuring (e.g. QADC)
• Business: Territory Planning, Business development, Negotiation, Financial analysis, Pipeline Management
• Information Technology: IT Governance (e.g. COBIT), Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business process management, IT Implementation (e.g. CMM and CMMI),
• Delivery: IT Service delivery and support management (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI, Six Sigma)

Interested candidate should apply here online

Microsoft Recruits The Original Equipment Manufacturer (OEM) - Nigeria

Do you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.


Job Category: Sales
Location: Lagos, NG
Job ID: 825781-103257
Division: Sales

The Original Equipment Manufacturer (OEM) business worldwide is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM partner community on new systems within the OEM partner community including; Multi-National (MNA), Direct (or Named) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group.

The OEM workgroups OEM Named are accountable for management of the OEM Named Partners, as well as partner programs, channel incentives, sales programs, product launches, all measured against respective functional scorecards. It provides strategic leadership across business segments, working in close cooperation with Microsoft’s Business Groups, to create and implement program strategies that drive desired business outcomes and meet the needs of our customers and partners.


Why does the role exist?
The OEM Named PAM is responsible for the execution Microsoft’s Area/Subsidiary and worldwide Named & OEM Reseller strategy. The Partner Account Manager - OEM Named & Reseller delivers account management, marketing, and some operations expertise to Microsoft’s OEM Named & Reseller (System Builders, Resellers, and Sub-Distis) partners and should enable them to drive positive performance and grow their business year over year. The Partner Account Manager - Named & Reseller leverages “One Microsoft” to generate innovation and thought leadership and is responsible for a thorough understanding of the OEM business environment and competition.


How does the role add value?
The Partner Account Manager - OEM Named provides value by:
General:
Creating and executing business plans & Conditions of Satisfaction with partners
Being the key single point of contact for communicating Microsoft strategies and issue escalation.
Representing Microsoft at partner engagements and driving executive level meetings.
Named Specific:
Understanding and negotiating the underlying business principles in OEM business at Microsoft.
Being precise about their partners’ value proposition.
Assisting partners with business strategy and go-to-market planning & execution.
Providing a forward-thinking, consultative sales approach.
Helping the Direct partner to be successful by accentuating the positive and by responding to the competitive pressures of their business.
Building and sustaining long term business relationships and becoming a trusted advisor to the partner.

How is role unique from other roles?
The Partner Account Manager - OEM Named & Reseller role is unique in:
It covers the local OEM business spanning DOEM accounts in the Named segment & OEM Reseller channel.
Its near-term sales-focus.
Its generalist nature, serving mostly to small business partners and customers.
Its ability to deal in a variety of business related issues, applying marketing, sales, and technical skills to those challenges.
Its use of data to target and initiate conversations related of UPC (Unlicensed PC), Attach and share.
Named portion of the role ole is unique due to the following:
In-depth business knowledge and broad technical abilities.
Consultative approach in helping partners with future direction.
Design wins and engagement with product planning.
Operates in Compliance with regulatory demands.
Its focus on protecting Microsoft assets.

What are key initiatives and challenges facing this role over the next six months to three years?
The key Initiatives of the Partner Account Manager- OEM Named & Reseller are:
Communication and execution of Area/subsidiary and global Named & ODR strategies.
Proactive management of the right balance of sales rebates and marketing funds to encourage growth in areas that are key for Microsoft in the OEM Reseller channels.
Utilization of the co-op marketing resources through effective use of customer marketing campaigns and promotion.
The key challenges are:
The shift towards laptops/tablets and Multi-National (MNA) consolidation puts pressure on local OEM partners, especially on SBC partners.
Pressure from the low-end from Linux on low Cost PC’s, Piracy, and the growth of services as an alternative business model.
New business models by Microsoft like Cloud Computing changing System Builder partners established competency.
The OEM business faces extreme market pressure due to IT proliferation & introduction of competitive devices to X86 platform & changing business models which require Direct Partners to reinvent their businesses.
The PAM must be able to express how OEM partners are relevant to Microsoft, Champion their partner to Microsoft and vice versa. Connecting partners to the right people in Microsoft.

Experience - 5 - 8 years of related experience
Education - Master's Degree / Bachelor’s Degree (B.S./B.A.)
Professional Training / Certification - Sales, marketing and services
This role requires:
Self-motivation.
Strong commercial business acumen and entrepreneurial spirit.
Results-orientation.
Excellent judgment and decision making skills.
Proficient communication at senior levels internally and externally (and proven impact at these levels).

Qualified and Interested candidate should apply here online
pls note that only shortlisted candidate will be contacted

Microsoft Recruits The Services Solution Sales Professional (SSSP) Nigeria

Do you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you


Job Category: Services & Consulting
Location: Lagos, NG
Job ID: 825640-103076
Division: Sales


The Services Solution Sales Professional (SSSP) is primarily responsible for positioning, crafting and selling specific Services solutions or offerings into targeted Microsoft customer accounts.

The SSSP is:
An overlay sales role providing a specialty sales capability at the sales location level
Advises customer Decision Makers how to best realize the value of their Microsoft technology investment through innovation, implementation and productive use
Responsible for marketing, positioning, crafting and selling specific consulting type service lines and offerings (advisor and consulting business areas) across accounts in a given sales location (could also be at the world-wide and area level)
Accountable for attaining the agreed invoiced revenue quota for Product Groups (PG) 1 and 2
May oversee the delivery of services to ensure high overall customer satisfaction

Qualifications:
Bachelor’s degree/equivalent (required) or MBA/Master’s degree (preferred)
Experience:
Solution Sales, Product Sales, Customer Relationship Management, Business Development, IT Architecture and Consultation, IT Solution Development, IT Solution Delivery.
Career Stage 3 requires 3-5 years of related experience
Career Stage 4 requires 5-8 years of related experience
Career Stage 5 requires 8-10 years of related experience

Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership.

Training and certification:
Complex/Solution Sales training, Sales Methodologies (equivalent to MSSP), effective Services Marketing tactics, Negotiation, Financial analysis, Enterprise Architecture fundamentals, Business Process automation, CRM (Siebel or other).

Interested and qualified candidate should apply here online
Please note that only short listed candidate will be contacted

Microsoft Nigeria Recruits Dynamics Lead

Microsoft Nigeria - Do you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.


Microsoft Nigeria is recruiting to fill the below position of:

Job Title: Dynamics Lead
Job ID: 812626-95622
Job Category: Sales
Division: Sales

Location: Nigeria - Non Location Specific, NG

Description
Describe the focus of your work group and a general description of the work performed by the workgroup.
The Dynamics Lead is responsible and ambassador for the MBS (Microsoft Business Solutions) business within an individual Microsoft Subsidiary.
He/She is the ultimate responsible for all financial aspects, organizational health and change management agent of the MBS business and directly manage Sales, Marketing and Partner organization.
Personal interfacing with Microsoft other operating models such, Enterprise and Partner Group (EPG), Small and Midmarket solutions and Partners group (SMSP), Public Sector, Communication Sector, Services and Marketing & Operations leaders in the Subsidiary as MBS spans and scale through this operating models.
The Dynamics lead represents the subsidiary to MBS Corp Business Group and amplify Microsoft Dynamics product value to partner, customers and Microsoft organization through One Microsoft approach
Responsibilities
The Dynamics Lead will drive success across these six pillars by challenging teams and individuals to execute faster and better than the competition; by innovating in the business imperatives execution and the risk areas for the business; and by stretching the status quo to enable Microsoft Business Solutions to meet aggressive growth targets and exceed market growth.

Why does the role exist?
The Dynamics Lead adds value to Microsoft by producing results across six pillars:
Developing and ensuring the execution of the Microsoft Business Solutions strategy and vision for the Subsidiary.
Providing the inspiration and leadership for the Dynamics Team in their territory.
Driving integration with the Regional and Subsidiary Leadership Teams to amplify Dynamics value.
Establishing clear defined metrics and growth targets accountability and driving these through the business.
To Co-ordinate the efforts and resources across the marketing, sales, services and channel management
functions to maximize business results.
Play an active Change Management role to drive World Class excellence following the Profile of Excellence
How does the role add value?
The Dynamics Lead adds value to customers and partners by providing an executive presence and expertise at the Subsidiary level. Success is measured by customer and partner satisfaction (results from NSAT scores and anecdotal feedback), an expanded of customer and partner executive-level contacts and increased awareness of the Microsoft Dynamics business value proposition in the local market and within targeted industries.

How is role unique from other roles?
Its ability to motivate and inspire in a business and in markets that are new, challenging and changing.
Its leadership of a team of Managers and their direct reports that is diverse, with a focus on managing and developing diversity of skills, motivations and goals.
Its development of short and long-term strategies, based on local market conditions and customer and partner needs.
Its ability to demonstrate integrated market thinking, bringing solutions, customers, partners and focus in the ¨Routes to Market¨, defined for Microsoft Dynamics ERP and Microsoft Dynamics CRM offering.
What are key initiatives and challenges facing this role over the next six months to three years?
Growing the business by ensuring driving customer additions, revenue and market share goals and objectives.
Build a strong Channel, with the right level of capabiltities to rise more opportunitites and accelerate sales
Building teams that can produce monthly business results in a reliable and predictable way, following the defined processes and procedures and using the related tools.
One Microsoft¨, Working effectively with Enterprise and Partner Group (EPG), Small and Midmarket Solutions and Partners Group(SMS&P), Public Sector, Comm. Sector, Services, Business and Marketing Organizations (M&O) and in coordinated operations to drive revenue and growth targets, optimized sales productivity, penetration goals, deployment objectives and customer and partner satisfaction.
Lead Microsoft Innovation through Cloud strategy within Microsoft Dynamics business.
Application Closing Date
23rd March, 2013

Method of Application
Interested and qualified candidates should:
Click Here To Apply Online

Microsoft Nigeria Recruits Partner Account Manager

Microsoft Nigeria - You have unique experiences, skills and passions - and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.


Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

We are recruiting for the positions of:

Job Title: Partner Account Manager

Job ID: 825781-103257
Location: Lagos, NG
Division: Sales

The Original Equipment Manufacturer (OEM) business worldwide is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM partner community on new systems within the OEM partner community including; Multi-National (MNA), Direct (or Named) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group.

The OEM workgroups OEM Named are accountable for management of the OEM Named Partners, as well as partner programs, channel incentives, sales programs, product launches, all measured against respective functional scorecards. It provides strategic leadership across business segments, working in close cooperation with Microsoft’s Business Groups, to create and implement program strategies that drive desired business outcomes and meet the needs of our customers and partners.


Why does the role exist?
The OEM Named PAM is responsible for the execution Microsoft’s Area/Subsidiary and worldwide Named & OEM Reseller strategy. The Partner Account Manager - OEM Named & Reseller delivers account management, marketing, and some operations expertise to Microsoft’s OEM Named & Reseller (System Builders, Resellers, and Sub-Distis) partners and should enable them to drive positive performance and grow their business year over year. The Partner Account Manager - Named & Reseller leverages “One Microsoft” to generate innovation and thought leadership and is responsible for a thorough understanding of the OEM business environment and competition.

How does the role add value?
The Partner Account Manager - OEM Named provides value by:

General:

Creating and executing business plans & Conditions of Satisfaction with partners
Being the key single point of contact for communicating Microsoft strategies and issue escalation.
Representing Microsoft at partner engagements and driving executive level meetings.

Named Specific:
Understanding and negotiating the underlying business principles in OEM business at Microsoft.
Being precise about their partners’ value proposition.
Assisting partners with business strategy and go-to-market planning & execution.
Providing a forward-thinking, consultative sales approach.
Helping the Direct partner to be successful by accentuating the positive and by responding to the competitive pressures of their business.
Building and sustaining long term business relationships and becoming a trusted advisor to the partner.

How is role unique from other roles?
The Partner Account Manager - OEM Named & Reseller role is unique in:

It covers the local OEM business spanning DOEM accounts in the Named segment & OEM Reseller channel.
Its near-term sales-focus.
Its generalist nature, serving mostly to small business partners and customers.
Its ability to deal in a variety of business related issues, applying marketing, sales, and technical skills to those challenges.
Its use of data to target and initiate conversations related of UPC (Unlicensed PC), Attach and share.

Named portion of the role ole is unique due to the following:
In-depth business knowledge and broad technical abilities.
Consultative approach in helping partners with future direction.
Design wins and engagement with product planning.
Operates in Compliance with regulatory demands.
Its focus on protecting Microsoft assets.

What are key initiatives and challenges facing this role over the next six months to three years?
The key Initiatives of the Partner Account Manager- OEM Named & Reseller are:

Communication and execution of Area/subsidiary and global Named & ODR strategies.
Proactive management of the right balance of sales rebates and marketing funds to encourage growth in areas that are key for Microsoft in the OEM Reseller channels.
Utilization of the co-op marketing resources through effective use of customer marketing campaigns and promotion.
The key challenges are:
The shift towards laptops/tablets and Multi-National (MNA) consolidation puts pressure on local OEM partners, especially on SBC partners.
Pressure from the low-end from Linux on low Cost PC’s, Piracy, and the growth of services as an alternative business model.
New business models by Microsoft like Cloud Computing changing System Builder partners established competency.
The OEM business faces extreme market pressure due to IT proliferation & introduction of competitive devices to X86 platform & changing business models which require Direct Partners to reinvent their businesses.
The PAM must be able to express how OEM partners are relevant to Microsoft, Champion their partner to Microsoft and vice versa. Connecting partners to the right people in Microsoft.

Qualification and Experience

Master's Degree / Bachelor’s Degree (B.S./B.A.)
5 - 8 years of related experience
Professional Training / Certification - Sales, marketing and services

This role requires:

Self-motivation.
Strong commercial business acumen and entrepreneurial spirit.
Results-orientation.
Excellent judgment and decision making skills.
Proficient communication at senior levels internally and externally (and proven impact at these levels).

Application Closing Date
3rd March, 2013

Method of Application
Qualified and Interested candidates should
Click Here To Apply Online

Premier Field Engineers (PFE) Operations at Microsoft Nigeria

Microsoft Nigeria - You have unique experiences, skills and passions - and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.


Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

We are recruiting for the positions of:

Job title: Premier Field Engineers PFE Operations

Job ID: 820024-104745
Division: Services & Support

Purpose of Workgroup (PFE)
Premier Field Engineers represent Microsoft in providing technical leaderships for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. This will include long term highly scoped proactive support engagements with onsite and remote customers. Also reactive support, providing excellent troubleshooting skills while managing the customer during an extremely difficult time.

Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products.

Job’s Purpose
The Microsoft Operations Premier Field Engineer (PFE) Role is primarily focused on the delivery of high quality IT management services, based on the Microsoft Operations Framework (MOF), ITIL, and other industry IT Service Management best practices. Responsibilities include Operational Assessments, developing, tailoring, Service Improvement Programs (SIP) and assisting in implementing Information Technology Service Management (ITSM) solutions that are suitable for the customer requirements. Frequently these service deliveries require the ability to conduct interactive sessions or workshops and to deliver process training courses. As an IT Service Management subject matter expert, the Microsoft Operations PFE provides customer advisory services and helps customer maximize the investment on Microsoft technology through the adoption of operational best practices and processes.

The experienced Operations PFE will leverage these assets to align the operational capabilities of not just the Microsoft platform but other technologies with the strategic initiatives and clearly demonstrate the business value of the existing investment. They serve as long-term operational advisors, establishing a framework that helps the organizations to operate efficiently and effectively with Proactive Services to successfully realize the value of Microsoft technology solutions. The goal is to increase the business value delivered by the IT organization through the efficient operations of the IT infrastructure and provide an IT environment that supports, empowers, and inspires your people.

The Operations role is primarily focused on the delivery of high quality IT Service and Release Management services to our Premier Enterprise Customers or Partners. The focus of this role is to provide Microsoft Operations Framework and related Microsoft infrastructure service offerings. This role contributes fundamentally to the successful deployment and use of Microsoft products and frameworks and consequently has a material impact on customer satisfaction and loyalty.

In addition, the role is responsible for effective knowledge transfer to Partner and customer resources. The role may be called upon to lead a small team of process resources working on a project.

High Level Candidate Requirements
The ideal candidate will require a good understanding of operational support services, mapping business requirements to manageability and operability architecture, design and concepts coupled with a good understanding of project management concepts and practices.
Leading or working within delivery teams to drive consistent, predictable and scalable delivery of solutions and services and to ensure successful completion of client engagements as well as overall client satisfaction.
Ability to present transformational ITSM approach of Premier Services; gathering and translating customer requirements to transform a client’s environment as well as building the associated business case for change and an appropriate transition plan for implementation.
Participating in the collection of data during the discovery phase of engagements via interview, workshop and other discovery techniques and toolsets; participating in and creation of material during the analysis phase of engagements using structured analysis techniques.
Ability to engage with “the business” on behalf of the IT operations, to successful position Microsoft Premier Proactive Services and retain their involvement throughout the transformation.
Ability to conduct appropriate due diligence activities prior to final contract and acting as quality assurance of Premier Field Engineer deliverables.

Candidate Profile
Experience: 5 - 8 years of related experience
Education: high school and Bachelor’s Degree (BS/BA)

Professional Training and Certificate:
ITIL Foundation V3 Certificate
Expert V3 Certificate (Preferred)
MOF Foundation V4 Certificate
ISO/IEC 20000 Foundations (nice to have)
ISO/IEC 27000 Foundations (nice to have)

Knowledge, skills and abilities:
Proven background in service management process and toolset implementation, with extensive experience gained in a large organization with complex IT operating across regional or global geography
Proven in-depth experience and excellent knowledge with implementing ITIL and MOF Best practices and processes.
Demonstrable effective presentation skills.
Strong consulting skills including workshop facilitation and discovery techniques, transformation journey management and including creating effective operations/service manuals.
Ability to capture and identify inter-dependent processes between various groups including process flow maps and current/future state
Knowledge of service orientated architecture techniques and methodologies
Experience working on enterprise, complex projects that require communication strategies between different groups/organizations within a larger organization.
Proven ability to lead meetings and liaise with high level stakeholders and have excellent listening, written and communication skill
Strong MS Office, Excel and Word Skills
Ability to work effectively with senior management.
Ability to work in a matrix environment
Ability to work on own initiative with minimal supervision
Ability to lead and mentor junior members of our team
Continuous development of oneself and others in new thinking, approaches and methodologies

Application Closing Date
22nd March, 2013

Method of Application
Qualified and Interested candidates should
Click Here To Apply Online

Microsoft Nigeria Recruits Enterprise Architect

Microsoft Nigeria - Do you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.


Microsoft Nigeria is recruiting to fill the below position of:

Job Title: Enterprise Architect
Job ID: 816138-97565
Job Category: Services & Consulting
Division: Services & Support

Location: Lagos, NG

Job Descrption
The Enterprise Architect in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers.
The role enables Advisory Services customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform.
Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments, the Enterprise Architect systematically plans, orchestrates and contributes to the development and execution of the customer’s strategic technology plan to align with the broader business goals in an innovative fashion.
They will provide advice on industry best practices and boost the likelihood of successful integration of Microsoft technologies involving interoperability in heterogeneous environments.
In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies.
Throughout their customer engagement they will be enabled to draw on these resources’ expertise to enhance the overall service provided by Microsoft to customers. This includes but is not limited to objectives such as:
1.) Relationship-driven differentiation
What this role provides to customers is unique and available only from Microsoft. They advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:
Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
Facilitating the customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. The role also has access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and benchmark data that adds unique value.
Facilitating customer IT staff development.
2.) Business-driven portfolio value management
The role takes a principled approach first to understand the customer’s needs and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT environment. Activities include:
Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a program of orchestrated change and drawing from the collective know-how of Microsoft.
Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related strategy and planning initiatives.
3.) Teaming to accelerate value
When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with customer organizational objectives. Activities to support this objective include:
Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
Orchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the support team around specific customer initiatives.
3.) Practice development
This role will contribute to the growth and maturity of the local and international communities, provide mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.

4.) Business development
The Enterprise Architect will be expected to, and have the opportunity to, bring their years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both their local Microsoft business and more broadly across other Microsoft businesses.
The Enterprise Architect understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to provide a trusted voice at the decision-making table.
Typically with IT sponsorship, they develop relationships with key line-of-business executives, putting them in position to translate early business needs and insights into actionable IT strategy and assist IT in driving these initiatives to early results and business value.
This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of technology and solutions.
Application Closing Date
24th March, 2013

Method of Application
Interested and qualified candidates should:
Click Here To Apply Online

Microsoft Nigeria Recruits Fresh Graduate and Experienced Sales Services Executives

Microsoft Nigeria - You have unique experiences, skills and passions - and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.

Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.


We are recruiting for the positions of:

Job Title: Services Executive

Job ID: 817707-97903
Location: Lagos, NG
Division: Services & Support

Details
Individuals in Professional Services Sales are responsible for increasing the Services business in their assigned accounts by consistently meeting customer requirements and by ensuring the deployment/adoption and productive use of Microsoft technologies.
They establish relationships, develop account strategies and plans, and manage a pipeline of Services opportunities while overseeing solution deployment and support.
Success is measured by satisfied customers, long-term revenue potential in the account, and achievement of the annual quota.

The Services Executive (TSE) is the end to end Services account relationship owner for 4 -15 key Microsoft customers in Major and Corporate (CFAM) accounts and:
Is the single point of contact for all Services in their assigned accounts (internally with EPG and externally with customers/partners)
Advises customer Business and Technology Decision Makers (BDM/TDM) how to best realize the value of their Microsoft technology investment through strategic business alignment, innovation, implementation, productive use and support.
Is responsible for strategy, planning, marketing/positioning, crafting and selling our entire services portfolio (advisor, consulting and support) across assigned account/s or territory.
Is accountable for attaining the agreed invoiced revenue quota for Product Groups (PGs) 1,2 and 3 in assigned account/s
Oversees the delivery of all contracted services to ensure account team alignment, customer connection and high overall satisfaction

Skills
To be considered for this role, candidates must have extensive experience with selling:
IT Solutions
IT Implementations
IT Services

Qualifications
Bachelor’s degree/equivalent (required) or MBA degree (preferred)
Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Enterprise Architecture Planning, Project Management, IT Solution Development, IT Solution Delivery and Implementation, IT Service Delivery, Operations and Support.

Cadres
Career Stage 3: requires 1-3 years of related experience
Career Stage 4 requires 3-5 years of related experience
Career Stage 5 requires 5-8 years of related experience

Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership, Value Selling

Training and certification
Sales: Sales Management, Account Management, Account Based Marketing, Complex Sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, TAS - Target Account Selling, etc.), Sales Methodologies (equivalent to MSSP), Sales tools - Account Planning, Customer Relationship and Opportunity Management (e.g. Siebel, GSX or other), Complex Deal structuring (e.g. QADC)
Business: Territory Planning, Business development, Negotiation, Financial analysis, Pipeline Management
Information Technology: IT Governance (e.g. COBIT), Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business process management, IT Implementation (e.g. CMM and CMMI),
Delivery: IT Service delivery and support management (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI, Six Sigma)

Application Closing Date
22nd March, 2013

Method of Application
Qualified and Interested candidates should
Click Here To Apply Online

Engagement Manager at Microsoft

Services project, delivery or engagement manager - whatever you consider yourself to be, this is your opportunity to work with leading edge technologies and solve complex IT and business challenges on the Microsoft platform.


Engagement management at Microsoft

As a natural progression for a talented, well-seasoned consultant or IT project manager, this rare chance to become an engagement manager is relatively unique to Microsoft. As well as supporting pre-sales teams, you’ll consult with clients, translate their needs into IT solutions and assemble and manage a consulting team to deliver the work. Leading engagements from conception to completion, this will involve defining project scope and schedules, managing resources, delivery and governance, and reporting to internal and external stakeholders.

Engagements at Microsoft are projects that range from two weeks to two years, encompassing anything from enterprise consulting to infrastructure architecture to large scale applications development. Put simply, your role will be to lead and serve our customers and partners to realise their full potential through Microsoft software and services.

It’s your chance to:
Work with leading-edge technology and some of the most experienced Microsoft technology consultants in the world
Fuel your passion for deploying new and interesting technology to deliver business results to Microsoft’s clients
Build on strong sales and project management skills whilst developing new business management and technical insight

Skills and qualifications:
Consulting background with a broad understanding of Microsoft technologies
Sales experience
Excellent project management skills and the ability to prioritize your portfolio
Strategic and analytical thinker with an eye for detail
Degree or equivalent in IT or management, and ideally an MBA
Ideally Prince II management qualification
Strong written skills and ability to structure key architectural and strategy documents

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting http://www.microsoft.com/services/microsoftservices> and support http://support.microsoft.com/> services to 54 million customers.


Click to apply here online

Public Sector Lead - WECA

The Public Sector Enterprise and Partner Group is responsible for driving sales into the Major and Corporate Account space and ensures that Microsoft builds long term sustainable relationships with customers in this area through our Customer Satisfaction, Compete and Business value delivery efforts.


The role demands a candidate with business development and strategic account management experience in the Enterprise market who is very familiar with the business and IT requirements. The candidate should have experience in selling Software and/or Services into this market. The candidate should be comfortable managing a team of diverse sales and technical professionals and be competent in leading and guiding a sales team.

The role is measured against the following outcomes :
Deliver against all commitments and those of the team
Achieve industry (ATU) sales revenue by Business Group
Achieve industry (ATU) sales quotas as per the segmentation of accounts
Sales predictability and forecasting accuracy
Execution efficiency measures - utilizing tools, processes, people efficiently (reports, pipeline close rates, etc.) - drive process adherence within the team
Ensure the completion of account plans for each account according to the Enterprise standards thereof, and the ongoing use of these plans to build the business maturity of the team
Competitive wins
Growth of market share
CPE metrics
People leadership score (WHI, LHI)
“Up skill” the team to continuously improve sales efficiency and effectiveness

The role is responsible for the people management of the following people which includes reviewing performance on an annual basis:
Account Managers
Solution Specialists (depending on industry)
Account Technology Specialists

The role is responsible for internal communication between a number of team members and virtual groups and require close coordination of activities between the following:
Interdependencies and Partnerships: Virtual Account team members, including Inside Sales, CAS, Account Managers, Sales Managers, BG Leads, Product Managers in BMO, BG Leads, Services Executives and Services Engagement Managers

The position is responsible for external communication to:
Key customers in the Enterprise - relationship building, representing Microsoft, customer satisfaction, growing market share, winning business and beating competitors.
Partners - relationship building, representing Microsoft, driving partner alignment, readiness and sales.
Press - representing Microsoft.

Bachelor's or Master's Degree Required.

p 5 to 7 years of selling experience
p 5 years plus sales and people management experience in IT
p Ability to develop business strategy, and sales plan, and lead people to execute
p Understanding of the Microsoft licensing programmes
p Computer Industry Background
p Familiar with Solution Selling approaches
p Ability to work independently
p Knowledge of competitive products


Interested candidate should apply online

Dynamics Lead at Microsoft

Dynamics Lead

Describe the focus of your work group and a general description of the work performed by the workgroup. 

The Dynamics Lead is responsible and ambassador for the MBS (Microsoft Business Solutions) business within an individual Microsoft Subsidiary. 

He/She is the ultimate responsible for all financial aspects, organizational health and change management agent of the MBS business and directly manage Sales, Marketing and Partner organization. 

Personal interfacing with Microsoft other operating models such, Enterprise and Partner Group (EPG), Small and Midmarket solutions and Partners group (SMSP), Public Sector, Communication Sector, Services and Marketing & Operations leaders in the Subsidiary as MBS spans and scale through this operating models. 

The Dynamics lead represents the subsidiary to MBS Corp Business Group and amplify Microsoft Dynamics product value to partner, customers and Microsoft organization through One Microsoft approach

Why does the role exist?

The Dynamics Lead adds value to Microsoft by producing results across six pillars:

1. Developing and ensuring the execution of the Microsoft Business Solutions strategy and vision for the Subsidiary.

2. Providing the inspiration and leadership for the Dynamics Team in their territory.

3. Driving integration with the Regional and Subsidiary Leadership Teams to amplify Dynamics value.

4. Establishing clear defined metrics and growth targets accountability and driving these through the business.

5. To Co-ordinate the efforts and resources across the marketing, sales, services and channel management 

functions to maximize business results.

6. Play an active Change Management role to drive World Class excellence following the Profile of Excellence

The Dynamics Lead will drive success across these six pillars by challenging teams and individuals to execute faster and better than the competition; by innovating in the business imperatives execution and the risk areas for the business; and by stretching the status quo to enable Microsoft Business Solutions to meet aggressive growth targets and exceed market growth. 

How does the role add value? 

The Dynamics Lead adds value to customers and partners by providing an executive presence and expertise at the Subsidiary level. Success is measured by customer and partner satisfaction (results from NSAT scores and anecdotal feedback), an expanded # of customer and partner executive-level contacts and increased awareness of the Microsoft Dynamics business value proposition in the local market and within targeted industries.

How is role unique from other roles? 

1. Its ability to motivate and inspire in a business and in markets that are new, challenging and changing.

2. Its leadership of a team of Managers and their direct reports that is diverse, with a focus on managing and developing diversity of skills, motivations and goals.

3. Its development of short and long-term strategies, based on local market conditions and customer and partner needs.

4. Its ability to demonstrate integrated market thinking, bringing solutions, customers, partners and focus in the ¨Routes to Market¨, defined for Microsoft Dynamics ERP and Microsoft Dynamics CRM offering.

What are key initiatives and challenges facing this role over the next six months to three years? 

1. Growing the business by ensuring driving customer additions, revenue and market share goals and objectives.

2. Build a strong Channel, with the right level of capabiltities to rise more opportunitites and accelerate sales

3. Building teams that can produce monthly business results in a reliable and predictable way, following the defined processes and procedures and using the related tools.

4. ¨One Microsoft¨, Working effectively with Enterprise and Partner Group (EPG), Small and Midmarket Solutions and Partners Group(SMS&P), Public Sector, Comm. Sector, Services, Business and Marketing Organizations (M&O) and in coordinated operations to drive revenue and growth targets, optimized sales productivity, penetration goals, deployment objectives and customer and partner satisfaction.

5. Lead Microsoft Innovation through Cloud strategy within Microsoft Dynamics business.

Interested candidate should click here to apply online

Microsoft - Applications Development Consultant

Consultant - App Development

Consultant - Applications Development
Location

Above IT experience and insight, our consultants need passion. For truly innovative technology. For building client relationships. And for taking on big challenges, using Microsoft software to create value for our customers.


Consulting at Microsoft


Job ID
820974
Location Nigeria, Lagos
Job Category Services & Consulting
Division Services & Support


Already a talented Microsoft specialist, you’ll know exactly how our technology can make the maximum impact within a business. Join us as a gifted solutions architect and you’ll enjoy the chance to unlock the potential of the very latest Microsoft technology on some of our largest ever deployments. Squeezing every last drop from their investment, you’ll work with some of our highest profile clients to pinpoint what their most pressing business issues are. Then envision, design and implement the perfect technical solution - either by creating bespoke solutions or adapting the wealth of technology already at our disposal.

A career in Microsoft Services is your chance to:
Creatively apply your talents to solve technical and business challenges
Be trained on and work with the latest technologies - often using products that haven’t yet been released
Join a growing business, where collaboration and a commitment to quality solutions is part of our culture and DNA
Build connections with the people who develop our products
Help our largest customers get the most value from their investment in Microsoft

Skills and qualifications:
IT experience, preferably within technical consulting, development and deployment, across all phases of the project lifecycle and on complex, large-scale solutions
Degree in Computer Science or Engineering, or equivalent
Certifications in Microsoft technologies and from other industry-recognised bodies
Analytical problem solver, able to connect technology to business issues
IT application development experience including ASP.NET, IIS and SQL Server
Ability to write and debug C# code
Ideally knowledge of Windows Azure and SQL Azure

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting http://www.microsoft.com/services/microsoftservices> and support http://support.microsoft.com/> services to 54 million customers.

Job ID
820974
Location Nigeria, Lagos
Job Category Services & Consulting
Division Services & Support

click to apply here online

Microsoft Recruits - Services Executive

Individuals in Professional Services Sales are responsible for increasing the Services business in their assigned accounts by consistently meeting customer requirements and by ensuring the deployment/adoption and productive use of Microsoft technologies. They establish relationships, develop account strategies and plans, and manage a pipeline of Services opportunities while overseeing solution deployment and support. Success is measured by satisfied customers, long-term revenue potential in the account, and achievement of the annual quota.
The Services Executive (TSE) is the end to end Services account relationship owner for 4 -15 key Microsoft customers in Major and Corporate (CFAM) accounts.

The TSE:


Services Executive
To be considered for this role, candidates must have extensive experience with selling: -
IT Solutions
IT Implementations
IT Services


Is the single point of contact for all Services in their assigned accounts (internally with EPG and externally with customers/partners)
Advises customer Business and Technology Decision Makers (BDM/TDM) how to best realize the value of their Microsoft technology investment through strategic business alignment, innovation, implementation, productive use and support.
Is responsible for strategy, planning, marketing/positioning, crafting and selling our entire services portfolio (advisor, consulting and support) across assigned account/s or territory.
Is accountable for attaining the agreed invoiced revenue quota for Product Groups (PGs) 1,2 and 3 in assigned account/s
Oversees the delivery of all contracted services to ensure account team alignment, customer connection and high overall satisfaction

Qualifications:
Bachelor’s degree/equivalent (required) or MBA degree (preferred)
Experience:
Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Enterprise Architecture Planning, Project Management, IT Solution Development, IT Solution Delivery and Implementation, IT Service Delivery, Operations and Support.
Career Stage 3 requires 1-3 years of related experience
Career Stage 4 requires 3-5 years of related experience
Career Stage 5 requires 5-8 years of related experience


Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership, Value Selling

Training and certification:
Sales: Sales Management, Account Management, Account Based Marketing, Complex Sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, TAS - Target Account Selling, etc.), Sales Methodologies (equivalent to MSSP), Sales tools - Account Planning, Customer Relationship and Opportunity Management (e.g. Siebel, GSX or other), Complex Deal structuring (e.g. QADC)
Business: Territory Planning, Business development, Negotiation, Financial analysis, Pipeline Management
Information Technology: IT Governance (e.g. COBIT), Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business process management, IT Implementation (e.g. CMM and CMMI),
Delivery: IT Service delivery and support management (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI, Six Sigma)

Click to apply here online

Partner Account Manager at Microsoft

The Original Equipment Manufacturer (OEM) business worldwide is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM partner community on new systems within the OEM partner community including; Multi-National (MNA), Direct (or Named) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group.


Partner Account Manager


Job Category: Sales
Location: Lagos, NG
Job ID: 825781-103257
Division: Sales


The OEM workgroups OEM Named are accountable for management of the OEM Named Partners, as well as partner programs, channel incentives, sales programs, product launches, all measured against respective functional scorecards. It provides strategic leadership across business segments, working in close cooperation with Microsoft’s Business Groups, to create and implement program strategies that drive desired business outcomes and meet the needs of our customers and partners.


Why does the role exist?
The OEM Named PAM is responsible for the execution Microsoft’s Area/Subsidiary and worldwide Named & OEM Reseller strategy. The Partner Account Manager - OEM Named & Reseller delivers account management, marketing, and some operations expertise to Microsoft’s OEM Named & Reseller (System Builders, Resellers, and Sub-Distis) partners and should enable them to drive positive performance and grow their business year over year. The Partner Account Manager - Named & Reseller leverages “One Microsoft” to generate innovation and thought leadership and is responsible for a thorough understanding of the OEM business environment and competition.


How does the role add value?
The Partner Account Manager - OEM Named provides value by:
General:
Creating and executing business plans & Conditions of Satisfaction with partners
Being the key single point of contact for communicating Microsoft strategies and issue escalation.
Representing Microsoft at partner engagements and driving executive level meetings.
Named Specific:
Understanding and negotiating the underlying business principles in OEM business at Microsoft.
Being precise about their partners’ value proposition.
Assisting partners with business strategy and go-to-market planning & execution.
Providing a forward-thinking, consultative sales approach.
Helping the Direct partner to be successful by accentuating the positive and by responding to the competitive pressures of their business.
Building and sustaining long term business relationships and becoming a trusted advisor to the partner.

How is role unique from other roles?
The Partner Account Manager - OEM Named & Reseller role is unique in:
It covers the local OEM business spanning DOEM accounts in the Named segment & OEM Reseller channel.
Its near-term sales-focus.
Its generalist nature, serving mostly to small business partners and customers.
Its ability to deal in a variety of business related issues, applying marketing, sales, and technical skills to those challenges.
Its use of data to target and initiate conversations related of UPC (Unlicensed PC), Attach and share.
Named portion of the role ole is unique due to the following:
In-depth business knowledge and broad technical abilities.
Consultative approach in helping partners with future direction.
Design wins and engagement with product planning.
Operates in Compliance with regulatory demands.
Its focus on protecting Microsoft assets.

What are key initiatives and challenges facing this role over the next six months to three years?
The key Initiatives of the Partner Account Manager- OEM Named & Reseller are:
Communication and execution of Area/subsidiary and global Named & ODR strategies.
Proactive management of the right balance of sales rebates and marketing funds to encourage growth in areas that are key for Microsoft in the OEM Reseller channels.
Utilization of the co-op marketing resources through effective use of customer marketing campaigns and promotion.
The key challenges are:
The shift towards laptops/tablets and Multi-National (MNA) consolidation puts pressure on local OEM partners, especially on SBC partners.
Pressure from the low-end from Linux on low Cost PC’s, Piracy, and the growth of services as an alternative business model.
New business models by Microsoft like Cloud Computing changing System Builder partners established competency.
The OEM business faces extreme market pressure due to IT proliferation & introduction of competitive devices to X86 platform & changing business models which require Direct Partners to reinvent their businesses.
The PAM must be able to express how OEM partners are relevant to Microsoft, Champion their partner to Microsoft and vice versa. Connecting partners to the right people in Microsoft.

Experience - 5 - 8 years of related experience
Education - Master's Degree / Bachelor’s Degree (B.S./B.A.)
Professional Training / Certification - Sales, marketing and services
This role requires:
Self-motivation.
Strong commercial business acumen and entrepreneurial spirit.
Results-orientation.
Excellent judgment and decision making skills.
Proficient communication at senior levels internally and externally (and proven impact at these levels).

Click to apply here online

Microsoft Recruits - Technical Account Manager

If you’re highly proactive and motivated by exceeding your customers’ expectations, we’ll provide a wealth of opportunities to develop your service delivery management skills, and career with an industry leader.


Technical Account Manager
Location


Job Category: Services & Consulting
Location: Lagos, NG
Job ID: 825749-103152
Division: (Not Division Specific)

Technical account management at Microsoft

This role is all about service delivery management. As the conduit between your customers and our global resources, you’ll manage relationships with clients, their relationship with our technology and a range of activities related to improving the operational health of their IT.

The value the Technical account manager brings is increased customer satisfaction, reduced support costs, and the awareness needed around product improvements.

Key Responsibilities:

As a trusted adviser, you’ll ensure customers are making the most of their technology by creating a bespoke service delivery plan to improve operational stability and performance. An analytical problem solver, you’ll collaborate with internal teams to gain expert knowledge. Troubleshoot, drill down into any issues, share opportunities and ultimately provide high level recommendations to our customers. Highly organized, you’ll not only work with colleagues to plan the best course of action - you’ll ensure we’ve teams in place to deliver it too.

It’s your chance to:
Become immersed in a global organization that offers plenty of opportunities to grow
Enjoy access to refreshingly innovative technology
Have the entire Microsoft network at your fingertips
Get out of the office and alongside your clients, whilst building strong connections with internal teams too
Collaborate with programmatic colleagues across a worldwide organization
Benefit from the mobile technology you need to work flexibly

Benefits of Microsoft:
Microsoft has always been about recognising the value that different life experiences and viewpoints bring to our business. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally.

Everyone works differently and is motivated by different things. That’s why we offer competitive pay and an wide assortments of benefits to help you make the most of your life at work and away from it. In exchange for a job well done, we will reward you well, invest in your health and financial future, and because you are more than your job make sure you have time to pursue your interests and passions away from the office. Even our products and technologies help you balance work with your life away from work by making it easier to work remotely and manage your schedule.


Skills and qualifications:
IT industry background, ideally within service delivery
Experience in client facing role
Strong time, project and priority management skills
Degree or equivalent in Computer Science, Engineering or equivalent
Able to plan for and rise to a range of project and customer challenges
Experienced in IT operations and technical infrastructure
ITIL certified

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

Interested candidate should click to apply online

Microsoft recruits-Services Solution Sales Professional

The Services Solution Sales Professional (SSSP) is primarily responsible for positioning, crafting and selling specific Services solutions or offerings into targeted Microsoft customer accounts.

Job Category: Services & Consulting
Location: Lagos, NG
Job ID: 825640-103076
Division: Sales


The SSSP is:
An overlay sales role providing a specialty sales capability at the sales location level
Advises customer Decision Makers how to best realize the value of their Microsoft technology investment through innovation, implementation and productive use
Responsible for marketing, positioning, crafting and selling specific consulting type service lines and offerings (advisor and consulting business areas) across accounts in a given sales location (could also be at the world-wide and area level)
Accountable for attaining the agreed invoiced revenue quota for Product Groups (PG) 1 and 2
May oversee the delivery of services to ensure high overall customer satisfaction

Qualifications:
Bachelor’s degree/equivalent (required) or MBA/Master’s degree (preferred)
Experience:
Solution Sales, Product Sales, Customer Relationship Management, Business Development, IT Architecture and Consultation, IT Solution Development, IT Solution Delivery.
Career Stage 3 requires 3-5 years of related experience
Career Stage 4 requires 5-8 years of related experience
Career Stage 5 requires 8-10 years of related experience

Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership.

Training and certification:
Complex/Solution Sales training, Sales Methodologies (equivalent to MSSP), effective Services Marketing tactics, Negotiation, Financial analysis, Enterprise Architecture fundamentals, Business Process automation, CRM (Siebel or other).


Job Segments: Consulting, Business Development, IT Architecture, Information Technology, CRM, Technology, Sales

Candidate should click here to apply online