Clients Relation Officer at Imperial Trust Investment Ltd.

A real estate, building material and construction firm requires the services of suitably qualified individuals to fill this position.


Responsibilities:

• Ensure outstanding customer satisfaction by maintaining strong working relationships. 
• Guide and lead team members to deliver products/services that meet or exceed the customer requirements. 
• Handle client issues throughout the implementation life cycle in a timely and accurate fashion. 
• Manage and train resources to ensure quality and consistency of service to customers. 
• Schedule and conduct status meetings with appropriate development resources and customers. 
• Provide proper refund and compensation to customers on time. 
• Assist sales team in business acquisitions, planning, retention and management. 
• Maintain complete and accurate customer correspondence data. 
• Assist in making major business decisions. 
• Develop and update client related reports. 
• Managing client relationships to build a reputation for excellent service and generate repeat business. 
• Negotiate and manage agreements through business contract process. 
• Identify and develop problem solving methodologies to resolve customer issues. 

Qualifications and Requirements:
Minimum of NCE/OND in any related discipline
At least 2 - 3 years; experience
Good communication skills
Proficiency in Office suites (Word, Excel, Power Point)


Application Deadline
2 months from now


Candidate should send there cv to dc27@jbng.me